Effective Date: 27 October 2025
Licencely Pty Ltd | ABN 689 188 270 | Registered in Queensland, Australia
Contact: hello@licencely.com.au

Licencely Pty Ltd (“Licencely”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal information you provide when using our platform.
 

1. Information We Collect

We collect:

• Full name

• Email address

• Phone number

• Job title

• Business name

• Credential types and expiry dates

• Visa or working rights details (collected with your consent)

• Basic payment and transaction data (tokenized via Stripe)

• Usage data through cookies and analytics tools

Only limited information (such as name, credential type, and expiry date) is required to use the platform. Any additional details (such as notes or uploaded documents) are optional and remain the responsibility of the business entering them.

2. How We Collect Information

We collect data through:

• Signup and onboarding forms

• Credential input fields

• Cookies and session storage

• Third-party tools (Stripe.js, Google Analytics, Meta Pixel)

3. Why We Collect It

We collect and use your information to:

• Provide access to the Licencely platform

• Track and manage staff compliance data

• Send reminders, updates, and service notifications

• Conduct internal analytics and improve the platform

• Send marketing communications (see Section 4)

• Comply with legal and business requirements

We collect visa and working rights information only with your explicit consent and solely for the purpose of assisting your business in meeting legal compliance requirements.

4. Marketing and Consent

By creating an account, users are automatically opted in to receive marketing communications via email and SMS. You may unsubscribe at any time through the unsubscribe link or by contacting us.
Where required by law, we will also display this information clearly at the point of account creation.

5. Cookies and Tracking

Licencely uses:

• Session cookies for login and user session handling

• Google Analytics and Meta Pixel for usage tracking and marketing attribution

These tools may collect information such as IP address, browser, and device data.

6. Data Storage and Security

Data is hosted on Bubble's infrastructure using AWS servers located in New York, USA.

• Data at rest is encrypted using AES-256

• Data in transit is encrypted via SSL/TLS

• Role-based access controls, audit logging, and monitoring are used to reduce the risk of unauthorised access

• Stripe handles all sensitive payment information; Licencely does not store full payment details

By creating an account, you acknowledge and expressly consent to your personal information being transferred to and stored in the United States, where it may be subject to different privacy laws than Australia. You understand that, under APP 8 of the Privacy Act 1988 (Cth), Licencely remains accountable for ensuring your information is handled in accordance with the Australian Privacy Principles.

7. Data Breach Notifications

In the event of a data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) Scheme.

8. Data Retention and Deletion

User data is stored for as long as the account is active. If you delete your account, data is removed from our servers, except for temporary retention in backup systems per Bubble’s infrastructure policies.

9. Your Rights

You may request to:

• Access your personal data

• Correct or delete information

• Withdraw consent for marketing communications

To make a request, contact us at hello@licencely.com.au.

10. Third-Party Services

We use the following services that may process user data:

• Stripe (payment processing)

• Google Analytics (analytics and traffic monitoring)

• Meta Pixel (advertising analytics)

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updates.

Effective Date: 27 October 2025
Licencely Pty Ltd | ABN 689 188 270 | Registered in Queensland, Australia

These Terms of Service (“Terms”) govern your access to and use of the Licencely platform.
 

1. Overview

Licencely Pty Ltd (“Licencely”, “we”, “our”, or “us”) provides a web-based compliance platform that allows businesses to track staff credentials, certifications, working rights, and visa expiries.

2. Eligibility

Anyone may use the platform provided:

• You are at least 18 years of age

• You are authorised to create an account on behalf of a business

• You agree to be bound by these Terms

3. User Responsibilities

Users are responsible for:

• Ensuring all data entered (e.g. credential expiries, working rights) is accurate and up to date

• Monitoring reminders and system alerts

• Acting upon compliance-related notifications

• Keeping account login credentials secure

Licencely is not liable for any missed renewals, expired credentials, or consequences arising from incorrect or outdated information, including fines, legal penalties, business disruptions, or regulatory issues.
Licencely is provided on an “as is” basis and your business remains solely responsible for ensuring compliance with all applicable laws and regulations. The platform is an administrative tool and does not replace the user’s compliance obligations.

User-Authorised Access
You are solely responsible for managing and authorising team member access within your account. Licencely is not responsible for the actions of your team members or any misuse of information by users you authorise to access the platform. Any activity carried out under your account (including by invited team members) will be deemed to be authorised by your business.

4. Plans and Billing

Licencely offers:

• Free plan: Track up to 5 credentials

• Paid plans: Expanded access, additional features

All paid plans:

• Are billed monthly via Stripe

• Renew automatically unless cancelled

• Do not offer refunds

5. Failed Payments

Accounts with failed or declined payments may be paused. Access to platform features will be restricted until payment is successfully processed.

6. Platform Limitations

Licencely:

• Does not guarantee platform uptime or uninterrupted access

• Does not provide legal or compliance advice

• Assumes no liability for missed or incorrect data

7. Termination

You may cancel your account at any time. Upon cancellation:

• Access will be revoked

• Data will be deleted in line with our Privacy Policy
  We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All platform content, branding, code, and intellectual property belong to Licencely Pty Ltd. You may not copy, modify, or redistribute any part of the platform without written permission.

9. Governing Law

These Terms are governed by the laws of Queensland, Australia. Disputes will be resolved in Queensland courts.

10. Contact

For legal or support inquiries, contact: hello@licencely.com.au

Please email us as hello@licencely.com.au.